While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

Long repair-shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days this year, up by 6.2 days from 2022, and more than double the ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

TROY, Mich.: 5 Dec. 2023 — With customers saying their average auto repair cycle time has doubled in the past two years—now topping 23 days—and the average home repair cycle time increasing as well, ...

TROY, Mich.--(BUSINESS WIRE)--Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and ...

In this episode we hear from Erik Tonkin, the owner of Sellwood Cycle Repair who celebrates his 30th anniversary with the shop this year. Tonkin at a cyclocross race in October 2007. (Photo: Jonathan ...

BENTON HARBOR, Mich. (WSBT) — A Benton Harbor non-profit is taking its services out into the community. Cycle Recycle has been teaching kids how to fix their bikes for more than a decade but a new ...