Add Yahoo as a preferred source to see more of our stories on Google. BUFFALO, N.Y. (WIVB) — The New York State Department of Motor Vehicles is launching new technology to improve customer service for ...

DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% satisfaction. Plan includes tech consolidation, digital IDs, public ...

AI-generated summary reviewed by our newsroom. Read our AI Policy. DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% ...