When it comes to the California DMV, is this a case of brand new year, same old tune? It’s a positive sign that the massive bureaucracy’s director has been checking out reader complaints about the ...

Readers aren't clear on whether you can take an online test at home, or, if you go to a DMV office for your test, whether you can take it on paper rather than on a computer. (Kent Nishimura / Los ...

All questions for the driver's test are taken from the California Driver Handbook, a DMV official told Steve Lopez. But many of those test questions irk many senior drivers, Lopez found. (Inga / La ...

When it comes to the California Department of Motor Vehicles and its policies and practices, people are not timid. They have opinions, suggestions and gripes they can’t wait to unload, and I’m still ...

Q. My husband and I each had to renew our driver’s licenses this past summer. He took a written test, and I took the test on one of the Department of Motor Vehicles’ computers. We both passed our ...

Q: I really enjoy your informative column. Perhaps you can help me with my problem. My husband has been diagnosed with dementia. Twice Kaiser has sent a report to the DMV requesting them to schedule ...

When it comes to the California Department of Motor Vehicles and its policies and practices, people are not timid. They have opinions, suggestions and gripes they can’t wait to unload, and I’m still ...