The modern business world is driven by data and some of the most valuable is customer data. Finding the best way to satisfy customers requires studying their needs and that means analyzing the data ...

The voice of the customer (VoC) has long been a crucial determinant of business success. As companies focus more on customer experience, understanding the customer's voice becomes paramount. This is ...

Innovative technologies of the Fourth Industrial Revolution (4IR) are transforming and modernizing the way data is generated, collected, and analyzed across different industries and fields of study. 1 ...

Using your data to uncover information makes leaders more insightful about areas of the business you cannot always see. Understanding new customer expectations and collecting robust data to manage the ...

Chad M. Topaz and Tyrone Bass suggest five steps researchers can take to make more inclusive choices when collecting and analyzing data. Colleges and universities are investing heavily in data science ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Traditional security measures like firewalls and antivirus software are no longer sufficient to protect organizations from ...

Data is a company’s most powerful asset. Yet, many businesses cannibalize this valuable asset by selling it to third parties when they should be using it to make their businesses stronger and more ...

Collecting and using operational data on refugees, stateless populations, and others who have been forcibly displaced is an essential tool for UNHCR, the UN Refugee Agency, and partners to be able to ...

Gait disorders manifest themselves in various ways. In many cases, pathological gait patterns are actually accompanying effects or can even be symptomatic of an underlying disease. For this reason, ...