Strange things can happen when you call tech support. But perhaps not quite as strange as what allegedly happened to Tara Fitzgerald. According to News10 in Sacramento, Calif., Fitzgerald wanted to ...

The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...

Sacramento woman says she was duped by Dell tech contractor. Aug. 10, 2010— -- Tara Fitzgerald says she called Dell tech support for help with a computer problem -- and wound up with some very ...

I'm still on the phone after waiting for an hour, and dealing with a complete newbie support person for the last half hour.<P>My problem: The Dell Dimension one of the libraries bought had a dead PSU.

The dramatic decrease, Mike George, vice president of Dell's U.S. consumer group, told the Louisiana legislators, is due to a combination of consumer awareness, increased use of security software, and ...