After reading “A laptop hot enough to scald,” writes Pete, “I thought you might be entertained at my expense by my experience with Dell.” Pete bought an Inspiron laptop for his daughter to take to ...

If you've ever gotten annoyed waiting for technical support to help you sort through your enterprise computing issues, you'll love Dell's latest offering. With SupportAssist, the company's new service ...

The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Premium Support is built on the success of Dell's enterprise-grade ProSupport and ProSupport Plus ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

When buying or selling used electronics like computers, it's not always just a matter of packing it up and shipping it off to the buyer and washing your hands of it or sitting around waiting for your ...