Imagine you get a subscription to an upskilling course for being your organization's "Performer of the Year." To enroll in it, you have to search for the email containing the guidelines on how to ...
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The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a ...
Ethan is the CEO of Integral, an award-winning employee activation agency. He's a lecturer at Columbia and Trustee of the Institute for PR. Employee experience is not a piece of equipment or software ...
A good experience of onboarding may influence the attitude of a new employee to the working environment at least several times before the new employee finally takes the job. Engagement and ...
2023 is shaping up to be a particularly challenging time for businesses that want to strengthen their customer relationships and improve employee performance. On the technology side, generative AI ...
Are your employees merely engaged, or are they genuinely experiencing their work and enjoying it? When comparing employee engagement vs. experience, you might think that taking care of one thing is ...
Forget New Year’s resolutions. It’s time for a revolution in how we think about employee experience (EX) – one that is designed and delivered by the new ‘EX Super Team’.imageEvery January, every ...
Hello, Season 4, CX Decoded! Today debuts our latest season of the podcast that covers customer experience and everything in between. Season 4 opens up with Jason Ferrell, a leader in experience ...
Veterans’ trust in the Department of Veterans Affairs is growing. Seven years ago, just over half of veterans enrolled with the VA had trust in the federal agency, Chief Veterans Experience Officer ...