How do you get a thousand engineers to agree on the design a complex product in a timely way? How do you design such a product to be modular, so that portions of it can be more easily changed or ...
MacCormack, Alan, Carliss Baldwin, and John Rusnak. "Evaluating the Impact of the Mozilla Software Redesign Effort." Chap. 3.5 in Design Structure Matrix Methods and Applications, by Steven D.