Responsible for providing first level IT support including desktop, telephony, printer, hardware and general software support thus contributing to our clients staff productivity Diagnose possible ...

If your end users aren’t productive, your entire organization suffers. This sample job description will help you evaluate candidates for desktop support technician, who are charged with keeping apps ...

The entry-level certification, called the Microsoft Certified Desktop Support Technician (MCDST) credential, enables an IT manager or customer to ensure competency and consistency of help-desk ...

The Technician: IT & Desktop Support is responsible for providing desktop support to all business end-users. This 1st line support involves resolving or escalating to the correct personnel, all ...