Key performance indicators or KPIs are essential measurements that lead to improved business performance. Here are eight reasons you need to develop them. No. 1: KPIs simplify management. When you run ...

The trouble is many companies don’t know what to measure. The result: bad management, mixed messages, confusion and employees focusing on the wrong thing. KPIs need to be handled with care. Some ...

The mantra behind key performance indicators (KPIs) is imprinted on the brain of every executive in the world: “If you can’t measure it, you can’t manage it”. The trouble is many companies don’t know ...

KPIs focus on strategic business objectives, while metrics provide supporting data. Understanding this distinction is key for successful customer relationships. Create KPIs through collaboration with ...

There is an old saying in business: “it is difficult to improve what you do not measure.” That philosophy has lead many fleets to develop KPIs — Key Performance Indicators. What exactly are KPIs? They ...