Kyle Elliott, a career coach for tech employees, told Business Insider clients can vent to the wrong people when they're ...

As a business owner (yes, if you’re a freelancer you are, in fact, a business owner), challenging clients or difficult customers are part of the deal. It’s an aspect of doing business you may not love ...

As a self-employed professional, I’ve learned the hard way that saying “yes” to every client can lead to a world of stress. Through trial and error, I’ve discovered three foolproof strategies to ...

No matter your industry, working with clients is a cornerstone of professional life, and sometimes, those relationships can be challenging. Whether it’s a clash of communication styles, misaligned ...

High-maintenance clients test your patience, push your boundaries and consume more resources than anyone else you work with. They demand immediate responses, request countless revisions and question ...

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

Years ago, I hired a soft-spoken project manager who would bend over backwards for customers. He was a customer advocate, born and bred. He had many years of experience in managing website development ...

If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Members of the Bizwomen Leadership Council reflect on ...