CIOs must transform IT, transition AI to customer experience opportunities, and double down on data governance and security — ...

Over the last two decades, digital transformation has been the driving force for enterprise modernization. Initially, it was about replacing paper-driven workflows with digital systems. The second ...

Digital transformation has been reshaping businesses for decades. But AI marks a new era. It is redefining how businesses operate. This isn’t just evolution. It’s a revolution. LLMs aren’t simply ...

Robert Slepin is chief digital officer and senior vice president at Markham, Ontario-based SE Health and emeritus CIO adviser at EHR giant Epic. SE Health is one of the largest diversified home health ...

Technology initiatives often fail for the same reason as fitness resolutions: a fundamental resistance to new habits and ...

What’s your conversational experience maturity level? In today’s hyperconnected and competitive world, brands that excel in conversational customer experiences (CX) – real-time two-way interactions ...

@2024 - All Right Reserved.

Digital transformation has been a big buzzword for the last few years, but what is digital convergence? When working with and enabling people across industry, we’re finding that the question of “going ...

For years, the term "digital transformation" has been thrown around with a mixture of hope, hype, and often, confusion. Business leaders attend conferences, invest in automation and deploy new tools, ...

On November 19, 2025, the European Commission published its long-awaited proposal for a Digital Omnibus package (“Digital Omnibus”). The Digital Omnibus shall strengthen EU competitiveness by reducing ...