With hotel brands making major strides in customer ownership, it is time to start anticipating when direct bookings will outpace third-party sites. The Skift Research team recently published our much ...

Researchers from Erasmus University and KU Leuven published a new Journal of Marketing study that examines how retailers respond when suppliers establish direct channels to reach end-consumers and how ...

Recruitment often feels like a relay race where each step passes through too many hands. Every extra approval, form, or meeting slows progress. Whether you’re hiring a sales manager or filling ...

That venerable medium, direct mail, is enjoying a renaissance, judging by a new study from Winterberry Group: Delivering Performance—Direct, Digital And The Dynamics Shaping The Future of Omnichannel ...

Direct investor platforms are rising, while traditional wirehouses continue to lose market share, according to a recent Cerulli Associates report, "The State of U.S. Retail and Institutional Asset ...

Customer satisfaction with individual life insurance may look steady on the surface, but a closer look at J.D. Power’s 2025 U.S. Individual Life Insurance Study reveals growing divides — not only ...

Vera Bradley, Inc. continues to struggle, with Q2'26 sales down 25% and no clear signs of recovery after a failed rebranding. VRA's direct channels showed less severe declines, but wholesale sales ...