Microsoft will be adding two new Dynamics 365 applications to its line-up later this year. The company disclosed its plans on February 19 as an addendum to its Dynamics 365 Wave 1 2020 roadmap, which ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Business marketing teams who want to come up with new campaigns will soon be able to use new AI features with the Microsoft Dynamics 365 Customer Insights platform, with some assistance from startup ...
Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large organizations ...
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