Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Second strategic investment in a week aimed at achieving leadership in the global Dynamics 365 business Sonata Software, the leading global IT software services and ...

Seattle-based location technology company Glympse is announcing a new partnership to help users of Microsoft Dynamics 365 Field Service track house calls. Starting today, companies that use the ...