At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...

New Delhi, November 18, 2020 – Microsoft has announced the general availability of its Dynamics 365 Project Operations solution across India. It has been developed to help service-based businesses in ...

Microsoft has announced upcoming end of life for two of its key products, Exchange Server 2016 and Dynamics 365 Project Service Automation (PSA), in 2025. First up, Exchange Server 2016 will reach the ...

Microsoft on Wednesday announced the general availability of its Dynamics 365 Project Operations solution in India, which will enable service organizations to enhance project management. The solution ...

Microsoft unveiled 74 new features for Dynamics 365 in early access as part of its 2019 release wave 2 last week. Some of the updates to the product line of services in recent days include new ...

Multinational professional services consultancy Beca prides itself on its ability to build connections, with teams of experts designing world-leading projects and also working with clients to deliver ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.