Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Four months out of the gate, Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality to support Internet marketing campaigns, as well as other activities. The new features allow ...

Microsoft is continuing its twice-annual Dynamics 365 update pace, by providing its Release Wave 2 plan documents on June 10. The new features outlined by Microsoft include both new pieces of its ...

Scott Guthrie, Microsoft’s executive VP for cloud and enterprise, at the Summit conference in Tampa today, where he led a demonstration of Dynamics 365. Microsoft in an extensive demo today unveiled ...

Microsoft made two key acquisitions last year with the explicit purpose of integrating them into Dynamics CRM, and on Wednesday it announced a spring wave of the customer relationship management ...

Its flagship Dynamics 365 CRM maps integration app, Maplytics ™, a 5-star rated Preferred App on Microsoft AppSource, is changing the way locational intelligence is leveraged with features like Radius ...

We’ve been hearing all artificial intelligence, all the time from the Customer Relationship Management (CRM) industry over the last several weeks. Microsoft is the latest to trumpet its AI ...