"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Four months out of the gate, Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality to support Internet marketing campaigns, as well as other activities. The new features allow ...

Microsoft's move into on-demand CRM has prompted speculation over whether it will also introduce a similar offering for ERP Microsoft will announce Tuesday that Dynamics CRM Online, the ...

“We are a very relationship-oriented business and needed a CRM solution that gave us the ability to get a deeper understanding of our clients, their experiences, their company,” said Doug Elkins, CIO, ...

Microsoft is finally going global with its Dynamics CRM Online application. CEO Steve Ballmer, speaking at a customer event at Microsoft's Redmond, Wash., headquarters Monday, was slated to announce ...

It’s official. With the general availability of Microsoft Dynamics CRM Online, Microsoft is now formally a player — a big one — in the online CRM space. Until now, the application was available only ...

KIRKLAND, Wash.--(BUSINESS WIRE)--Metia/Seattle, one of the Northwest’s largest digital agencies and part of the global digital marketing agency Metia Ltd., recently announced that it has completed ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Dynamics CRM 2015 will ship next month with multiple enhancements, including one literally audible: using Cortana on Windows Phone 8.1 devices, users will be able to talk to the customer relationship ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...