Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Reviews of Microsoft Dynamics 365 Field Service, Shark-Byte Sales Software, and Praxedo. Working from a color-coded schedule board showing booked and yet-to-be booked jobs, dispatchers can assign and ...

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver ...

The Field Service Management (FSM) market has emerged as a pivotal component in improving operational efficiency across various industries. As businesses adapt to technological advancements and ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...