In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Sonata Software, the leading global IT software services and solutions provider announced it has signed definitive agreement to acquire US-headquartered Sopris Systems. Sopris Systems is a Microsoft ...

Microsoft announced to retire Dynamics 365 Field Service (on-premises) on June 30, 2022. Earlier in 2015 Microsoft acquired the IP of 365 Field Service in 2015 and announced to support on-premises ...