Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

Real-time collaboration between remote experts and on-site field personnel has become an ideal use case for the technology available today through smart glasses. Less experienced technicians can more ...

LONG BEACH, Calif., Sept. 19, 2019 /PRNewswire/ -- Epson today announced Epson Moverio Assist is now available. The easy-to-use remote assistance and inspection solution using Moverio® smart glasses ...

Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote visual assistance ...

Windows computers include a feature called Windows Remote Assistance, which enables you to provide support to or receive assistance from employees in various locations or off-site tech support. With ...

Windows Remote Assistance is a good way to give control of your Windows computer to someone you trust. With your permission, your friend or technician can even use your mouse and keyboard to control ...

When you use Windows Server, it becomes normal to use Windows Remote Assistance. However, if you haven’t used it earlier, you can follow this guide to enable, disable, set up, and use Remote ...