What ever happened to “You’re welcome”? The beauty of that statement is that it signals the end of a conversation in a meaningful way. Unfortunately, it’s been lost in the relentless migration of ...

3 AI Keyboard Apps That Can Help Spruce Up Your Emails, Text Messages, and More Need to finesse an email or polish a blog post while on your phone or tablet? Enlist the help of a third-party AI ...

Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

That is, if you want someone to actually help you. A new research paper finds that in-person communication is the most successful way to get the assistance you need. Should that not be an option, a ...

Service-based organizations may handle thousands of customer emails daily, placing a significant burden on IT help desks, customer service organizations, and other departments involved in reading, ...

Somewhere between birth and college, students hopefully have learned how to compose concise, grammatically correct and contextually appropriate emails. Often they haven’t. So, to head off 3 a.m.