From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...

Nobody likes waiting on hold to talk to customer support, but for some reason, waiting for an email reply can be even more frustrating. Angrily smashing that “reply” button before you get a response ...

Google has confirmed that Gmail users should prepare for a security change that takes effect starting January 2026. All users are advised to verify that they have updated any necessary settings before ...

"Thank you for reaching out. We aim to respond promptly within 24 hours.” Sound familiar? Despite the promise of a swift reply, it's all too common for responses to arrive only after a nudge from the ...

Modern times call for modern apps. For Outlook, Microsoft started taking slow steps last year toward a full overhaul with the preview release of new Outlook software. Available to Microsoft 365 ...

It's Yahoo Mail's 18th birthday this month and to mark the occasion, Yahoo is pulling out all the stops with three major announcements: a brand new mobile app for Android and iOS, the support for ...

On the heels of a trove of 773 million emails, and tens of millions of passwords, from a variety of domains getting leaked in January, Microsoft has faced another breach affecting its web-based email ...

iOS 16 and macOS Ventura add support for the Brand Indicators for Message Identification (BIMI) standard in the Mail app, helping users to easily verify authenticated emails sent by brands by ...