The welcome email is the most important email brands can send to new subscribers. Yes, even more important than all the broadcast, targeted and triggered messages combined. The welcome email is your ...

When you feel miserable, it’s hard to craft the perfect sick-day email. We’ve done the hard part for you, so all you have to do is copy, paste and fill in the blanks! Your head is throbbing, your ...

First impressions stick. It’s obviously an overused cliche, but it’s a cliche for a reason. People remember how you make them feel the first time you meet them. Did you make them feel uncomfortable?