Recently, Verizon Consumer CEO Sowmyanarayan Sampath sent an email to customers. At first, it seems like the kind of generic corporate communication that big companies send from time to time. You know ...

Hosting an open house is exciting, but the real opportunity comes after the last guest leaves. A well-timed open house follow-up email is often what turns a quick conversation at the door into a real ...

Benchmark Email is available beginning October 7, 2025, with a free plan that includes up to 500 contacts and 2,500 monthly email sends. Paid plans start at $37/month, with transparent, contact-based ...

Customer fatigue is also a persistent issue and, even when messages reach inboxes, consumers are increasingly tuning out.

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Having an online store with WooCommerce means efficiently automating emails for multiple business actions. Store owners need practical and original emails. The right email builds loyalty and enhances ...

Assign collections tasks to dedicated back-office staff — not customer-facing employees or founders — to preserve positive customer relationships and position your business as organized and robust.

If you’re like me—and for purposes of this article, let’s say that being like me means that you’re a United Airlines MileagePlus member who usually flies out of Newark Liberty International ...