Training will increase the return on your investment and make your workers more productive. Last week I was speaking with an IT manager about his company's usage of unified communications and the ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

It's a new year, and it's time to take the next step from discussing Zero Trust to taking action with what you can do in 2024 with Zero Trust-focused end-user training, tips, tricks, and best ...

AI has ushered in a new era, changing not only the way we work but the nature of work itself. Organizations have been using AI to automate routine tasks, generate insights, and augment decision-making ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...

Despite widespread market adoption of Electronic Health Record (EHR) systems, provider frustration with the technology has been well documented. Many healthcare organizations have struggled to ...