员工净推荐值（eNPS）是基于NPS系统本身的衍生工具，与NPS的理念和逻辑大致相同，区别是把调查主体由“客户”转变为“员工”。本文作者对eNPS进行了分析，一起来看一下吧。 一、什么是 eNPS ？ 员工净推荐值（Employee Net Promoter Score，简称 eNPS），是基于 NPS ...

For too many companies, workplace culture is a hazy concept. It's usually something they claim to value yet struggle to quantify or improve meaningfully. Excite Media, however, has taken a different ...

“On a scale of zero to ten, how likely is it you would recommend this company as a place to work?” This is the core of the employee Net Promoter score (eNPS). It’s one simple question that will tell ...

NPS, or Net Promoter Score, is a key metric to measure brand experience. NPS measures the likelihood of employees, customers, or to recommend your business to others with a one-question survey. For ...

Dell Technologies is grappling with internal dissatisfaction, as revealed by its annual 'Tell Dell' survey. A significant drop in employee net promoter score (eNPS) indicates declining workplace ...