Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses can't simply replace all of their incumbent ...

Research In Motion Ltd. this week tightened up the links between enterprise phone systems and its BlackBerry handsets, demonstrating software that makes it easier for employees and IT administrators ...

The company behind the Furi Labs FLX1S Linux smartphone is expanding into the enterprise space. The new Void Phone VX1 is basically a rebranded FLX1S that comes with a few bonus features made for ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...

Whether you run a small business out of your home, you manage a large company with hundreds or thousands of people, or you’re in charge of an enterprise that falls somewhere in between those, a VoIP ...

Is the end of the predominantly human-staffed call center nigh? Controversial San Francisco startup Bland AI, which seeks to automate enterprise phone calls with realistic-sounding AI agents that ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

On August 2, 2019, the Federal Communications Commission (“FCC” or “Commission”) released a Report and Order on 911 calling capability requirements that ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

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