Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. If you’ve ever used online software like Dropbox, Slack, or ...

Gaurav Kumar is the founder and CEO of Beyond Codes, Inc. and the author of the book Sales Lessons From Golf. In my experience as a sales expert, I have learned that not all sales strategies are the ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...