Artificial intelligence in retail is injecting a fresh dose of energy into the industry, helping retailers optimize their operations, explore new ways to engage with customers, and take CX to the next ...

Overview: AI marketing is no longer experimental; it is delivering measurable business value across industries.Leading brands ...

AI in retail boosts efficiency in demand forecasting, inventory, and customer recommendations. Retail giants like Amazon use AI for cashierless technology, enhancing shopping convenience. AI aids ...

The rise of AI has given us an entirely new vocabulary. Here's a list of the top AI terms you need to learn, in alphabetical order.

For years, business intelligence (BI) was synonymous with the dashboard – a static, rear-facing mirror reflecting what had already happened. It was the domain of dedicated analysts, tasked with ...

The State of BI 2025 doesn’t just diagnose the problem—it outlines what comes next, exploring how BI challenges show up differently across company sizes, industries, and team structures. It also ...

Searching for the elusive competitive advantage increasingly means parsing, correlating and analyzing mountains of data into refined molehills of business intelligence, which raises the risk of ...