Today, we live in a connected world, and many people want personalized experiences and communications in every facet of their lives. Their interactions with their utility provider are no different.

Your recent article, “To lower utility bills, NY decides to raise the money from … utility customers” (July 21, 2025), highlights real frustration over rising utility bills and raises important ...

The U.S. Department of Energy's (DOE) National Renewable Energy Laboratory (NREL) released its annual ranking of leading utility "green pricing" programs. Under green pricing, consumers can choose to ...

Many utilities are discovering the benefits of leveraging unmanned aerial vehicles (UAV). UAVs are a game-changing solution for utility infrastructure inspections and disaster management. also known ...