The Mars Petcare brand is seeking to help owners keep their animals healthy by way of a month long online programme offering weekly tips for pet owners via a dedicated Facebook messenger chatbot.

Chatbots are the new rage as more top brands are advancing the technology and integrating it into their chat systems. Big names such as Facebook and Telegram have already made moves in this arena by ...

“Sociable” is the latest commentary on important social media developments and trends from industry expert Andrew Hutchinson of Social Media Today. With major investment in AI, and significant ...

Facebook only introduced its chatbot platform in April, but already several companies have created their own bots for the social network's Messenger service, using them to field queries and provide ...

Bots have quickly taken over multiple spaces in the past two years, and companies choosing to climb on the chatbot train have continued to grow. The fever pitch of bot-mania has shown no signs of ...