TRACY, Calif. (KGO) -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

Facebook still works for small businesses, but not in the old, exhausting way. Daily posting, random boosts, and waiting for ...