Companies keep asking employees for feedback, but what happens next? Employees often feel like they constantly fill out surveys, attend town halls, and deal with pulse checks, yet many employees feel ...

Between regular meetings, yearly performance reviews and performance improvement plans, there are a multitude of ways for managers to evaluate employee performance and communicate feedback. What’s ...

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

Building a strong feedback culture requires deliberate systems and consistent practices that encourage honest communication ...

When presented with the option of numerical vs narrative performance reviews, employees find the latter to be the fairest ...

Stories of Using Employee Feedback from the Front Lines Employee feedback often reveals practical fixes that transform how ...

Set effective employee performance goals using MBO and continuous feedback. Top HR software includes BambooHR, Paychex Flex, ...