There is an entire industrial complex devoted to providing feedback to employees, and the trend in recent years has shifted to more continuous forms of performance management. This approach is ...

Do you want to learn how to build an actionable feedback loop for your tech startup? If so, you're in the right place. There's no denying that customer feedback is vital for the growth and success of ...

This guest post is by: Dr Jan Rosenow, energy programme leader at the University of Oxford Environmental Change Institute and senior advisor at the Regulatory Assistance Project. The global shift ...

Feedback is routinely requested and occasionally considered. Using feedback and doing something with it is nowhere near as routine, unfortunately. Perhaps this has been due to a lack of a practical ...

You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

Spoiler alert: There isn’t one. Closing the feedback loop is notoriously challenging. To correct and adapt our programming, we need to understand what doesn’t work, who it doesn’t work for, and what ...