NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (CNXC) (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has ...

Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to improve brand experiences. CEM tools provide ...

RESTON, Va.--(BUSINESS WIRE)--Earlier today, Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, was named as a Leader in The ...

Info-Tech Research Group has unveiled 2025's Most Loved Software Solutions, recognizing the top ten software solutions that achieved the highest levels of user satisfaction based on verified end-user ...

WESTMINSTER, Mass.—Tyco SimplexGrinnell received both the 2014 ACE (Achievement in Customer Excellence) Award and the 2014 ACE Award for Best Use of Feedback Solutions, according to a July 21 news ...

Last evening, Qualtrics announced that it’s acquiring Clarabridge in an all-stock deal worth $1.125 billion. This is a great move for Qualtrics. In one swoop they’ve secured the best-in-class ...

As in the past two years, predictive analytics and real-time capabilities continue to be hot in the enterprise feedback management space. Last year saw consumer reliance on mobile devices have an ...

You’re a manager or an HR professional? Then you’ve probably been inundated with articles discussing annual performance reviews and how to break free from typical performance management practices. One ...

In 2017, the NeuroLeadership Institute gathered over 200 companies in Silicon Valley for a day to discuss what the future of performance management might look like. We already believed that ...