Medallia, Inc., the global leader in customer and employee experience, today announced that it has been named a Leader in The Forrester Wave(TM): Customer Feedback Management Solutions, Q4 2024, which ...

NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (CNXC) (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has ...

Last evening, Qualtrics announced that it’s acquiring Clarabridge in an all-stock deal worth $1.125 billion. This is a great move for Qualtrics. In one swoop they’ve secured the best-in-class ...

WESTMINSTER, Mass.—Tyco SimplexGrinnell received both the 2014 ACE (Achievement in Customer Excellence) Award and the 2014 ACE Award for Best Use of Feedback Solutions, according to a July 21 news ...

In 2017, the NeuroLeadership Institute gathered over 200 companies in Silicon Valley for a day to discuss what the future of performance management might look like. We already believed that ...