WorkTango reports that many organizations fail to collect employee feedback during change, risking trust and engagement.

If we ask our employees open-ended, probing questions and are willing to have an open mind to not only ‘hear’ what they have to say but really ‘listen’ to their feedback — with zero ego attached — it ...

Businesses today frequently turn to customer surveys to gauge customer satisfaction, gather feedback and obtain data-driven insights. However, an over-reliance on these tools often leads to survey ...

Leaders are used to giving their employees feedback to help their team meet its objectives and improve individual performance. However, managers also need feedback from their direct reports about ...

WhatsApp is working on chat-based surveys to ask users’ opinions about the features added to the app and will be added in the future. As spotted by WABetaInfo, the feature is still in the development ...

Customers stopped believing you’re listening. Survey fatigue is now one of CX’s biggest blind spots. Here’s how to fix it. Brands say they want to listen—but customers have stopped talking. Once a ...

When it comes to improving patient care, feedback is the compass that guides healthcare providers in the right direction. But here’s the catch, traditional feedback often fails to capture honest ...

With Android 16 Beta 4 serving as the “last scheduled update,” Google has released one of the final feedback surveys. You start by confirming the build (BP22.250325.007) and Pixel phone/Tablet model. ...

They land in inboxes, light up cell phones, and flash across computer screens like unwanted flies that need swatting. Customer surveys have become the way companies gain insight into how their ...

The EMTA is making their plans for the next few years and they’re asking the public to help be part of them with their ...

Workplace surveys are supposed to give employees a voice, but sometimes they just expose how little management actually listens. When a company forced its staff to fill out “anonymous” feedback ...