Only give feedback when you feel like the recipient has something they need to fix or improve. The other thing that I also recommend avoiding is the “positive feedback sandwich” where you include ...

Last month in this column, I provided an introduction to giving and receiving feedback within a team. This month I would like to review the three basic types of feedback: destructive, constructive and ...

This post was paid for by an advertiser. The Herald-Dispatch newsroom was not involved in its creation. Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of ...

When someone says, “Can I give you some feedback,” do you wince? Do you become defensive or run when feedback comes your way? If you’ve received harsh criticism or unskillful feedback in the past, it ...

Imagine if you got feedback about every single thing you did all day. Your spouse tells you their coffee would be better with more cream, three people tell you that your shoes don’t match your belt on ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...