Salesforce Adds IoT Insights to Its Field Service CRM Platform With the data from the Internet of Things (IoT) combined with customer relationship management (CRM), companies will have a better idea ...

to help you make better buying decisions and get more from technology. Salesforce has announced some new Internet of Things (IoT) capabilities for its Service Cloud console to enable companies to ...

Relentlessly plowing its way into the wireless landscape, the CRM movement has encountered a rocky obstacle: entrenched field force automation systems. The "last mile" of CRM, field service operations ...

Salesforce has announced some new Internet of Things (IoT) capabilities for its Service Cloud console to enable companies to automate requests for sending out customer service representatives.

Salesforce on Wednesday announced the addition of IoT Insights to Field Service Lightning. The new tool enables signals from Internet of Things devices to appear directly on the Salesforce Service ...

SAN FRANCISCO, Aug. 3, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, announced that Salesforce has been positioned by Gartner, Inc. as a Leader in its 2020 Magic Quadrants in ...

Tracking parts of the business is the most effective way to manage it from a distance. CRM systems designed as field service management software solutions are masters at tracking everything from ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...