Salesforce is debuting Field Service Lightning, a field service platform for connected devices -- even though few companies can actually use its full capabilities yet. Last month, Hive — a smart ...

Choosing your first or next field service management (FSM) software can be daunting, especially as many of these systems require a huge investment in implementation time and cost. Two of the most ...

Field Service Lightning's scheduling dashboard. Field Service Lightning features a Dispatcher Console that facilitates intelligent scheduling, a mobile app that enables real-time collaboration with ...