Today’s dysfunctional supply chain makes it nearly impossible to scale service businesses that leverage subcontractor networks. But field service providers are now carrying a new tool that can help ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Dusk FSM integrates with HubSpot App Cards to eliminate platform switching, enhancing productivity and streamlining field service operations for busy teams. Dusk FSM + HubSpot: A Seamless Field ...

In an era of instant gratification, customers are desperate to be in the know, 24/7. As a result, field service organizations are feeling a shift categorized by growing customer expectations and ...

It’s not new news. In the dynamic landscape of field service, technology, and innovation are pivotal. But let’s focus less on the direct benefit technology adoption has on your pocketbook and more on ...

Salesforce today introduced four new capabilities for Field Service to help businesses equip their mobile workforces for the future, scale resources to handle more complex jobs, customize mobile ...