If you asked me to identify the most clichéd sentence in on-the-job writing, that sentence would be my nominee. Yes, it's common. Yes, it's handy. Yes, it's readily understood. (And no, this column ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

When you purchase an independently reviewed book through our site, we earn an affiliate commission. Toward the end of “Because Internet: Understanding the New Rules of Language,” the linguist Gretchen ...