The workplace is littered with problems that need to be solved on a daily basis, bet it a customer complaint, a quality issue, budget cuts, or communication issues and team dynamics. With all of these ...

The internet has had a profound impact on education and how we learn things, a critical complement to any learning environment. Online university classes, massive open online courses (MOOCs), and even ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.