Free customer service training is being offered to businesses in South Cumberland. The full-day programme, Welcome Host Gold, is designed to support staff in delivering high-quality service within the ...

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The Skagit Tourism Bureau is offering free customer service training tailored to businesses in the Skagit Valley. Tourism Bureau CEO Kristen Keltz said the training is being offered to businesses for ...

Add Yahoo as a preferred source to see more of our stories on Google. It's always prudent to boost key professional skills that can make you more employable in the current job market. Finding free ...

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DeKalb County’s newest and largest city wants to improve the customer service at its shops and restaurants. Stonecrest has launched the “Best of Stonecrest” initiative, through which the city will ...

Anticipatory customer service is the master skill, behavior, and attitude that distinguishes the kind of service that actually creates customer loyalty. Why would this be? Well, partly because it’s ...

Here are eight strategies to increase the power and effectiveness of your customer service training. Each is intended to add meaning to the effort for all involved and to provide results that are ...