Simply sign up to the Property sector myFT Digest -- delivered directly to your inbox. When a senior executive of a London-based energy trading company wanted to book last-minute tickets for the ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Dr. Nilesh R. Parmar is the founder of NP Consulting, providing consulting and marketing services to the dental and healthcare industry. Artificial intelligence (AI) is quietly reshaping one of the ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

Thumbtack today launched Front Desk, a concierge service for small business owners. "Today, our Front Desk team responds to inquiries in two minutes, which means customers are finding help faster than ...