All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...

When the door on Lauren Butcher’s new GE range shatters, the company makes her wait two months for a repair. She wants a new oven. Who’s right? Q: I purchased a new GE electric range. I had it for 12 ...