The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

The founder of the Geek Squad technical support service, which operates out of Best Buy electronics stores, instructed New Orleans entrepreneurs Thursday on using their companies' identities as ...

Best Buy laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The layoffs come amid a restructuring ...

Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

MINNEAPOLIS (WCCO) --Twin Cities-based Best Buy recently launched a membership service that gives users 24/7 access to Geek Squad support for appliances and technology. "Whether they bought their ...

MINNEAPOLIS--(BUSINESS WIRE)--As we add more internet-connected devices to our home networks, it’s increasingly common to encounter problems when Wi-Fi performance just can’t keep up. A new service ...