Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...

A Michigan man that ran a business called Geek Squad Computer Repair Service-but isn't associated with Richfield-based Best Buy Company, Inc.-recently was ordered to disconnect several phone numbers ...

Best Buy’s Geek Squad will no longer be an authorized service provider for Samsung devices. This means Best Buy will no longer have access to genuine parts, tools, or training for Samsung phone ...