Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...

The clever Geek Squad scam comes in 10 different varieties. Here are the red flags everyone needs to know. Internet scams are a booming business. According to the most current crime report from the ...

Internet scams are a booming business. According to the most current crime report from the Federal Bureau of Investigation in 2023, the United States saw the highest number of complaints—nearly 3.8 ...

Have you received an urgent email from tech support company Geek Squad, charging you an exorbitant amount of money for a subscription renewal? It's a scam. The email is not really from Geek Squad, ...

Docs show Best Buy’s Geek Squad is pretty cozy with the FBI Best Buy's tech support arm, Geek Squad, appears to have a pretty close relationship with the FBI. According to documents uncovered by the ...

Can AI best human-led customer service? The retailer is partnering with Google to use its Gemini models to develop a self-service customer support agent. When he's not battling bugs and robots in ...

Best Buy customers beware. Scammers are pretending to be from Geek Squad, the company's tech-support arm, and tricking people into handing over their personal information. The Federal Trade Commission ...

For three decades, Geek Squad has been a trusted name in tech for anyone needing IT support. The Best Buy subsidiary dispenses diagnostics, repairs and advice to consumers across the US in-store and ...

As at-home healthcare becomes more tech-driven—think wireless biosensors and connected blood pressure cuffs—it creates more logistical challenges for providers. This is where Best Buy Health sees an ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...